DIVA Administration

How to manage your system and keep it running smoothly.

Health check a user

This process checks the selected users’ details, e.g., password, for consistency across all DIVA nodes. Perform this health check whenever a user is having problems using DIVA Client.

Before you begin

Before performing a health check on a user account, ensure:

  • the users whose accounts you want to perform a health check on, are signed out.

Health check on a user account:

  1. On DIVA Fusion’s menu, click Users.

  2. Select the relevant user account.

  3. If the user is signed in (online), disconnect the user account by clicking the Disconnect button.

  4. Click Health Check.

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